Description
DHEEPTHAA GNANASUNDARAM
QA TESTER & LEAD
WhatsApp: +91 8344525754 | E: dheepthaa95@gmail.com
LinkedIn: https://www.linkedin.com/in/dheepthaa/ PROFILE SUMMARY
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Highly skilled and detail-oriented Quality Assurance (QA) Tester and Lead with 4.7 years of experience in software testing, quality control, and process improvement.
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Proficient in designing, planning, executing, and leading end-to-end testing processes for complex projects.
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Strong background in manual testing across diverse applications, with expertise in identifying software defects and ensuring adherence to quality standards. With a solid understanding of the full software testing lifecycle and TDM.
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Demonstrated success in collaborating cross-functionally with developers, product owners, and project managers to meet and exceed quality benchmarks and deliver seamless user experiences.
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Recognized for a keen eye for detail, problem-solving capabilities, and a relentless focus on quality, making complex software systems more stable, secure, and user-friendly. TECHNICAL SKILLS
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System Testing
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SCRUM
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Defect Management
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User Acceptance Testing
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Quality Center (HP ALM)
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Test Documentation
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Smoke Testing
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Kanban
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Test Case Execution Status Tracking
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Regression Testing
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Web Application Testing
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Requirement Creation and Mapping
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Test Data Creation
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Desktop Application Testing
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Traceability Matrix
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JIRA
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Cross-Browser Testing
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Defect Cycle Tracking
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SQL, DB2
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Test Management
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Test Deliverable Coordination PROFESSIONAL SUMMARY
Oct 2021 – Jul 2022: QA Engineer at Elevance/Legato Health Technologies
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Proficient in data analysis and creation as a QA Engineer in the Test Data Management team, specialising in Mainframe systems such as WGS and ISG Source.
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Demonstrated expertise in creating and managing case, group, and member enrollments for large and small groups using WGS and STAR Source systems.
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Skilled in handling billing and invoicing processes for system members.
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Experienced in utilising Jira and SQL for effective database management and tracking of project-related information.
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Collaborated with SCRUM (agile), Kanban project management framework, POSTMAN tool and utilised internal automation tools to enhance testing processes.
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Maintained clear and timely communication with requestors and on-site teams, ensuring a comprehensive understanding of project requests and addressing any clarifications.
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Achieved a track record of completing over 60+ tickets within tight deadlines, without any escalations.
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Successfully produced 500+ members for a major ticket, encompassing various types of enrollments.
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Leveraged query-based data mining techniques to reuse existing data from backend databases Toad DB2, resulting in time savings.
Jan 2018 – Oct 2021: QA Test Lead at Cognizant Technology Solutions
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Accomplished quality assurance test analyst and test lead with extensive experience in the full software development life cycle (SDLC) and expertise in web and desktop application testing.
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Specialised in various aspects of US healthcare, including member creation, provider setup, benefits validation, claims creation and processing, financial validations, billing claims, HPN benefits validation, claim adjustment, EOB and EOP validation, and applications such as Facets, PMHS, Blue 2, FMZ (Mainframe), PSOR, and Macess, Microsoft SQL Server, Oracle Database, MySQL, IBM DB2, Mongo DB2.
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Proficient in understanding application requirements and functional specifications, translating them into comprehensive test scenarios and test cases from an end-user perspective.
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Demonstrated excellence in conducting requirement clarification calls and defect triage calls with the business team, ensuring clear documentation of discussions.
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Initiated Test Analysis and Coverage (TAC) with CTS, obtaining test design approval, and ensuring Test sign-off with comprehensive test results documentation for project completion confirmation.
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Designed and executed Manual test cases in various environments, including Smoke, System, User Acceptance, Regression, and cross-browser testing, ensuring comprehensive test coverage. Retained thorough documentation of test results. Supported with Automation test execution.
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Actively participated in weekly review meetings and daily Defect Triage meetings, collaborating with onsite and development teams and, business team, and coordinating with testing colleagues to ensure timely delivery of assignments and resolution of issues.
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Demonstrated expertise in Quality Center (HP ALM) for updating test case execution status, requirement creation/mapping, traceability matrix retrieval, and defect cycle tracking including logging, retesting, and resolution follow-up.
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Successfully led and coordinated testing efforts within the team, taking charge of test deliverables and providing daily status updates to management.
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Delivered 8+ major releases and 6+ minor releases without any escalations, demonstrating strong project management skills within the waterfall methodology with client appreciation. SELF LEARNING
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Fire Flink
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Basics of HTML
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Basics of python EDUCATION
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MSC Project management- BPP University-Central London-(2021 – 2024)
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Bachelor of Engineering (Electronics and Communication)- Anna University- Chennai-(2013 – 2017)